VoodooDreams is a legitimate UK online casino that has a license from the UK Gambling Commission, and we’ve tested its features to see what it offers for the average UK customer.
If you continue reading this VoodooDreams review, we will first check its licensing and other important features like transparency, security, and customer support. After that, we will also look at the games it provides, how easy the website is to use, and if it offers any promotions for new or existing players.
To start this VoodooDreams review, we checked the legitimacy of the site including its gambling license, customer support options, how seriously it takes customer verification, and the transparency of its operations.
Licensing
This online casino is owned and operated by SuprPlay Limited which is a registered company based in Malta, under registration number C-74595. It also has a license from the UK Gambling Commission, under license number 48695. We checked the official license page on the UKGC site and were happy with what we saw. Other encouraging features included the fact that it is part of the GAM STOP program, and promotes responsible gambling via different means such as offering responsible gambling tools and providing links to external help sites like BeGambleAware.
Customer Support Options
The customer support options at VoodooDreams are limited to email and a help center – we did not see any evidence of a live chat which is typically the quickest way to get help. To find an average response time, we sent multiple emails at different points of the day – 2.5 hours was the result, which is in line with the response times for other UK online casinos we have tested. The help center is a useful alternative while you wait for a reply, as it has Q&As relating to common things like payments, promotions, and gaming.
Security and Transparency
VoodooDreams uses SSL encryption for data transfers which protects you from malicious attacks. At the time of creating this VoodooDreams review, there was an active SSL certificate provided by DigiCert Inc.
We also noticed the verification procedures you have to go through when registering an account which might include email and/or SMS authentication. You may also be required to complete a full KYC check before you can make a cash withdrawal.
Lastly, in terms of transparency, the site has all the documentation we expect. There’s detailed general terms and conditions, a responsible gambling section, privacy notice, and bonus terms and conditions. You can easily find the parent company information too, which is generally in the website footer.
Banking
For payments, you can use Trustly, Bank Transfer, Visa, PayByMobile, PaySafeCard, Skrill, Neteller, Ecopayz, and PayPal for deposits. There’s either a £10 or £20 minimum deposit limit depending on the payment method, and deposits are mainly limited to £5,000.
Withdrawals have a £20 minimum limit, which we would like to see bought in line with the £10 minimum deposit limit for some payment methods. However, there is a much higher maximum withdrawal limit of £20,000. No fees are charged on standard transactions, and from our testing, withdrawals are processed within 1-3 business days depending on the payment method used.
What’s It Like Using VoodooDreams Casino
Overall, VoodooDreams has acceptable usability for its desktop website, but there isn’t a downloadable app, and there are some issues with misleading app links to be aware of.
Desktop Website Usability
This UK online casino uses a simple website design with a non-collapsible side menu designed to give you more viewing space for the games. It works ok, but the actual navigation options such as the games and promotions links are in the bottom left-hand corner, and they aren’t immediately noticeable. We think this could be improved, as could the organization of the games.
On the main game lobby page, there is a long list of game thumbnails which can take a while to load, and there are only sub categories for slots, live casino games, and table games. Page speeds are ok though, and we saw no technical issues on the site. It also uses geoblocking technology to make sure only legal UK customers can sign up.
Mobile Accessibility
There are some links to a VoodooDreams app out there, but they are not legit and we recommend avoiding them. There also isn’t anything on the Google Play Store or App Store, so we are confident that there isn’t currently a downloadable mobile app. Instead, you can use VoodooDreams Casino on your smartphone via the mobile-browser version. This works just as well as the desktop website, and we think this has a better navigation and layout, which makes individual games easier to find.
Gaming at VoodooDreams – What Entertainment Can You Get?
Enjoy live-dealer games at VoodooDreams
Browse the VoodooDreams game library
For the next part of this VoodooDreams Casino review we are concentrating on its games. This is one of its strong points and we were impressed with the minimum play amounts for the games, plus the overall variety and quality they offer.
🎲 Top Publishers Like Pragmatic
The games are provided by industry-renowned publishers such as Pragmatic Play, Hacksaw Gaming, Blueprint Gaming, Big Time Gaming, Yggdrasil, and IGT. These are all producers whose games we have played before and we are confident in their quality and fairness. They have their games independently checked by testing labs.
Slots make up the largest part of the game collection, and we were pleased to see an extensive site-wide progressive jackpot system where the prizes can go as high as £12 million. There’s also some classic games within this category such as Blazing Bison Gold Blitz, Fire and Roses Joker, and Rising Rewards King Millions.
🃏 Live Dealer Section
You can join in live dealer action with a solid collection of table games and game shows, including the popular Lightning series from Evolution. Some of our top picks were:
Crazy Time
Sweet Bonanza Candyland
Red Baron
Lightning Blackjack
Mega Roulette 3000
Money Time
There’s multiple blackjack, roulette, and baccarat tables too, all with different minimum play limits generally starting from £1-5 to suit different types of players.
🎮 Arcade Games
If you want to step away from slots and table games you can check their arcade game collection. This has some fun titles from developers like Evolution and Evoplay, including:
Spaceman
Cash or Crash
Fly X
Mines
Plinko
Dice
The live crash game section is particularly good, but we were disappointed that they don’t have the Aviator crash game.
Promotions at VoodooDreams – Do You Get Value for Money?
Claim the VoodooDreams welcome bonus
Explore VoodooDreams’ loyalty program
There is a standalone
VoodooDreams promo code
review you can read if you want to learn about its bonuses in detail. Here though, we’ve explained the welcome bonus and summarized the other features it offers.
There Is a Free Spin Offer for New Customers
There is a VoodooDreams signup bonus for new customers where you can get up to 140 free spins simply by making an initial £25 deposit. The free spins are awarded in blocks of 20 for the first 7 days of having an account, and are given on these games:
Day 1:
Big Bass Splash
Day 2:
Big Bass Bonanza
Day 3:
Big Bass Vegas Double Down Deluxe
Day 4:
Big Bass Boxing Bonus Round
Day 5:
Buffalo King Megaways
Day 6:
Sweet Bonanza Super Scatter
Day 7:
Great Rhino Megaways
If you miss a day then the 20 free spins expire. Additionally, there’s a 10x wagering requirement on any free spin winnings, and these must be met within 7 days.
The Site Has an Interesting XP System
VoodooDreams uses an XP and SP system which is a type of loyalty scheme. XP is gained by spending your deposit balance and playing games. The more XP you get, the higher your Voodoo level is. At different Voodoo levels, you then have the chance of using SP (Spirit Points) which you also get by playing games. SP can be used on different spells, and spells unlock rewards. We think it is an interesting system and we like that they have tried to do something different and make a unique loyalty scheme.
Our Verdict – Would We Recommend VoodooDreams Casino?
After completing our VoodooDreams review, we had overall positive reactions. From a security and transparency perspective it does everything right, and we are confident in the legitimacy of the site. Additionally, it has an impressive game collection, with all the genres we expect a UK online casino to feature. However, the overall site layout could be better.
Regardless, these are not major issues, and they do not take away from the potential entertainment that you can have here and we would recommend it to those looking for a new casino to try. If you want to sign up, get your welcome bonus, and give it a go, just use the VoodooDreams banners we’ve got featured on this page.
VoodooDreams Casino FAQs
Yes. It has a license from the UK Gambling Commission under license number 48695 and is owned and operated by Malta-based company SuprPlay.
Yes. It features games from reputable casino developers like Yggdrasil, Pragmatic Play, Evolution, and Hacksaw Gaming. These producers have their games tested for fairness by independent organizations.
Yes potentially. You will have to do initial verification checks and provide personal information when creating an account. Also, full KYC checks involving providing ID documents and a proof of address can be required before withdrawals are available.
Yes. It has documentation relating to privacy, bonus terms and conditions, its banking system, and responsible gambling. You can also easily find its parent company and licensing information.
Enjoy live-dealer games at VoodooDreams
Browse the VoodooDreams game library
Claim the VoodooDreams welcome bonus
Explore VoodooDreams’ loyalty program
