The Pools started as Littlewoods Pools in 1923 and were a staple for many football fans. These days, the site has branched out and is now offering 750+ casino games. But is it worth your time?
In our The Pools review, we’ll walk you through the casino lobby, welcome offers, existing player promotions, secure payment options, and much more. Everything you will need as a new player will be highlighted right here, so you can make an informed decision about joining the site. With cash and free-to-play gaming available, The Pools is open to everyone.
When you create an account at The Pools, you will be eligible for 100 Free Spins to use on Big Bass Splash. You don’t need to worry about finding a
The Pools promo code, as it’s not required, but you will need to follow a few other conditions. To qualify for this bonus, you will need to deposit £20 into your account and play it on any of the slots in the casino.
After you have finished playing your first £20, you can then head to the casino library and locate the Big Bass Splash game. After launching the game for the first time, you will receive an in-game pop-up message inviting you to accept your Free Spins. You will then have 5 days to use your Free Spins before they are removed from your account.
Rating the Usability and User Interface of The Pools
The Pools has opted for a minimalistic design, yet it’s distinct and recognisable. White is the main colour on the website, with small accents of turquoise. While there’s not much in terms of flashy graphics or animations, The Pools certainly doesn’t need it to showcase the quality games.
Navigation on a desktop PC is seamless, with the main menu offering quick buttons to the main areas, including the casino, live casino, free to play, and promotions. After heading to the main casino page, you will find a search bar for games and providers, as well as another menu offering tabs such as Slots, New, Table Games, Video Bingo, and more.
The rolling banners located at the top of the page do a great job of detailing the variety of promotions for new and existing players. While we were exploring the site, these banners gave us an immediate insight into what players can expect, which is an awful lot of Free Spins, tournaments, weekly cash drops, and much more.
Play at The Pools on mobile
Play live dealer games
Deposits and Withdrawals at The Pools
During our The Pools review we were surprised to learn that the site only accepts three payment methods, but all of these options are 100% safe and secure. You can deposit or withdraw using PayPal and Visa or Mastercard debit cards, all of which offer immediate deposits with zero processing fees.
Withdrawals are also fast, and your winnings can land in your account within just a few hours, depending on your bank. Considering that most betting sites offer payouts of 3-5 working days, this is quick. However, The Pools does advise that withdrawals may take 1-5 working days at busier times, so you should allow that much time before contacting the brand.
To improve your security while processing payments, The Pools operates a closed-loop system. This also means that you may be requested to withdraw specific amounts between multiple payment methods if you use more than one method for your deposits.
For example, let’s say you deposited £20 via PayPal and £50 via a Visa Debit Card. You will then be required to release amounts that are equivalent to your net deposits back to the same payment method. While this is a little frustrating, just remember that it’s in place to protect you.
Multi-channel Support Is Available at The Pools
The Pools offers great support through several channels, including a live chat service, email support, social media, and FAQs. Let’s start with the FAQ page, as this is often the first port of call for players. On this page, you will find a large selection of articles on topics such as Payments, Jackpots, Promotions, Verification, Free to Play, and more. The articles cover the basics, so you won’t usually need to speak with a support agent unless you have a complex or detailed query.
When it comes to getting 1-2-1 support, the live chat service is the best option. You will initially be connected with an AI Agent, but you can request to speak with a real human agent after providing some details to confirm you are a registered player. When we put this service to the test during our The Pools review, we were connected within just a few seconds. A resolution came within 5 minutes, which is pretty great for a live chat.
Alternatively, you can reach out via email support, where most replies are received within 24 hours. You can also contact the dedicated ‘Complaints’ email address if you have a specific issue to raise.
Licensing and Security: How The Pools Protects Its Players
To set your mind at rest, we verified the brand’s licensing during our The Pools review, and found that the site is fully licensed by the UK Gambling Commission, under the registered number 48272. The Pools is a registered company that is based in Liverpool and has a long-standing reputation in the industry. Having been around since 1923, The Pools has earned its stripes in the gambling scene.
The Pools offers a detailed Privacy Policy, which thoroughly explains how the site uses and protects your data. So, if you ever have any specific queries, this page will provide all the answers.
When it comes to responsible gambling, The Pools offers a great level of support. First of all, you can apply a variety of limits and settings, including deposit limits, spend limits, and reality checks. If you want to take some time out, you can request a break or self-exclusion. For those who might need some high-level support, you can find a list of support organisations, including GAMSTOP, GamCare, and BeGambleAware.
Rewards for Returning Players at The Pools
The Pools has a packed promotions page, where you will find a variety of perks such as Free Spins, Bonus Drops, Tournaments, and much more. There’s also the 4:45 Club, which works just like a VIP program that offers plenty of rewards. Here’s a quick overview of some of the best bonuses we discovered during our The Pools review:
4:45 Club
To join the 4:45 Club, you must first play one of the “Pools” games, such as Classic Pools Jackpot, Goal Rush Jackpot, and Lucky Clover Jackpot. Joining these games effectively acts as a subscription fee for the 4:45 Club:
Classic Pools – £10 per month
Lucky Closer – £15 per month
Goal Rush – £20 per month
Depending on which membership you pick, you will receive a certain number of draws for a jackpot. For example, Classic Pools will give you 10 monthly draws with the chance to win a £3 million jackpot. Once you have joined the 4:45 Club, you will be rewarded with weekly bonuses, free to play credits, entries to various free prize draws, and more.
Bet & Gets
The Pools offers a variety of ‘Bet & Get’ promotions that will give you some bonus credits to use on the most popular games. For example, we found a ‘Bet £10 and Get 10 Free Spins’ bonus, which awards 10 Free Spins to use on the Reign of Rome slot.
Drops & Wins
The Pools hosts a selection of weekly drops and wins, where players can be in with the chance of picking up some huge cash prizes. For instance, during our The Pools review, we came across 47,000 weekly cash prizes being awarded to those who play any of the participating games. During gameplay, you can potentially trigger a random cash drop at any time.
Champions Clash
If you enjoy some friendly, light-hearted competition, you will want to look out for the range of daily tournaments. These tournaments are refreshed every 24 hours, so make sure you check in to see what’s on offer each day. Simply head to the participating games list and make a qualifying spin of at least £0.20 to collect your points. Winners are then selected based on their final position on the leaderboard.
Exploring the Casino Lobby: 750+ Games
More than 750 games to play
Play live table game favourites
The Pools is home to hundreds of quality casino games, including slots, table games, live dealers, arcade-style games, and video bingo. Whether you want to try out some classic games or more modern titles, there is something for everyone at The Pools. Let’s check out some of the top games you can find:
🎰 Slots
A mixture of quality and popular titles, including Witches Go Wild, Gold Blitz Extreme, Links of Ra, and Book of Oz: Respin Feature.
♠️ Table Games
Explore variants of popular table games, including blackjack, roulette, baccarat, and poker. While blackjack is the main event in this category, there’s a good selection of other games, too.
🎥 Live Casino
Whether you prefer live blackjack, roulette, or game shows, there’s a good selection to suit most needs. Look out for titles such as Immersive Roulette Deluxe, VIP Blackjack, Jacks or Better Draw Poker, and Sweet Bonanza Candyland.
🎱 Video Bingo
If you want to try out something a little different, The Pools has a range of games, including Immortal Romance Video Bingo, Crazy Money Banana Kingdom, and Pachinko.
🎮 Crash & Arcade
In this tab, you can explore Crash-style games, scratchcards, and arcade-style games like Plinko+, Soccer Striker, and Hi-Lo.
💰 Free to play
You can access some free gameplay provided that you have played some games with your own money in the preceding 7 days. You can enjoy popular slots and other casino games.
Conclusion: Wrapping Up Our The Pools Review
The Pools Casino provides hundreds of quality games that are the perfect blend of classic games and innovative titles. To keep the momentum going, you can pick up some of the best perks and rewards we have seen. The only downside we found was the limited payment options, which could do with a little improvement. Having said that, if you like what you have seen, you can join today by tapping our on-page banners.
The Pools Review FAQs
Yes, The Pools has the 4:45 Club, which you can join for a monthly subscription cost. In return, you will get monthly jackpot raffle tickets, personalised offers, and more.
If you want to deposit money into your account, you must load at least £5 at a time. You can pick between secure options, such as PayPal, Visa, and Mastercard.
Yes, The Pools is 100% legit and is fully licensed and regulated in the UK. The Pools operates SSL encryption, offers a variety of responsible gambling tools, and more.
Play at The Pools on mobile
Play live dealer games
More than 750 games to play
Play live table game favourites
