Prime Casino advertises itself as offering “an online casino experience that goes beyond the ordinary”. And in today’s Prime Casino review, we’re going to explore how far we think the brand manages to achieve that.
Since its 2005 launch, Prime Casino has expanded to offer more than 6,000 games to UK players. While the site has also diversified its game portfolio to include a mix of slots, blackjack, roulette, baccarat, bingo, video poker and live casino games. Here are our thoughts on the site’s games, bonuses, payment options, customer support, and more.
Safety is paramount when using online casinos. So, we’ll start today’s review with an overview of Prime Casino’s background, and most notable security features.
As we mentioned above, Prime Casino first went live in 2005. It’s owned by SkillOnNet Ltd, which is a prominent igaming company that also operates other long established casino sites, like Lucky Niki, for example.
Our Prime Casino review found that the site partners with several widely recognised software providers – such as Evolution, Playtech and Pragmatic Play. This means that Random Number Generators (RNGs) are used to ensure fair, randomised outcomes across all of Prime Casino’s games.
Meanwhile, owners SkillOnNet Ltd hold a legitimate license with the UK Gambling Commission (UKGC), while Prime Casino’s site carries out essential Know Your Customer (KYC) checks on all its UK players. This means that before you can access the site’s features – such as withdrawals, for example – in full, you’ll need to:
Upload a photo of your government issued ID – such as a passport or driver’s licence – from your account page. And:
Upload some proof of address – such as a recent bank statement from within the past three months.
We’re also happy to confirm that the site takes responsible gambling seriously, too, by offering various “Player Protection Tools”, self exclusion options and direct links to reputable support organisations such as GamStop on its “Responsible Gambling” page. While 128-bit SSL encryption is used to protect your data while playing here, too.
Our Prime Casino Review’s Thoughts on the Operator’s Games
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Now it’s time for a detailed exploration of the site’s games. In total, Prime Casino offers 6,000+ games in the UK. Which, as you’d expect, cover a broad selection of different genres.
As we have done in the past for other casinos, our Prime Casino review here felt it was best to narrow down what sorts of games each main category offers into a table, listing some of the most popular games here by genre. Here’s what you can expect:
Casino game genre
Most popular games
Top software houses represented
Online slots
Big Bass Splash, Rich Wilde and the Book of Dead, Diamonds Power Hold and Win 3×3
Pragmatic Play, Play N Go, Playson, Playtech and more.
Table games
Blackjack First Person, European Roulette Special Pro, Prosperity Tree Baccarat First Person
Play N Go, Playtech and others.
Live casino
Auto Roulette, Studio 21 Clubs Blackjack, Crazy Time Live
Predominantly Evolution Gaming and Playtech.
Bingo and Slingo games
Green Machine Bingo, Fishin’ Frenzy Full House, Slingo Starburst
Real Time Gaming, Light and Wonder, NetEnt and more.
Instant win games
Plinko+, High Flyer, Empire Treasures Scratch
Pragmatic Play, Playtech and others.
As you can see, Prime Casino’s games are powered by an extensive range of major developers. This means that RNGs are used, graphics are generally superb and loading times meet industry standards, too.
Our Prime Casino review also found that the site itself introduces a wealth of interesting features of its own that you won’t necessarily find at other casino sites. These include:
Play counts
– thumbnails for top ranking games automatically list how many times said game has been played in the past six hours.
Demo mode
– selected games offer free play options so long as you’ve registered an account, and are currently signed in.
Beginner friendly tables
– games like 20p Roulette Christmas were offering lower than average minimum limits at the time of writing.
Responsible play is as vital as ever at all times. Meanwhile, you’ll need to keep in mind that in the UK, maximum per round stake limits of £5 per cycle for over 25s, reduced to £2 per cycle for players aged 18 to 24, apply when playing all slots and reels based games.
Bonus Offers Uncovered by Our Prime Casino Review
Currently, there are three different Prime Casino welcome bonuses available for new UK players. Our
Prime Casino promo code
guide explores how to claim and use each offer in detail. But it’s important to be aware that you can only choose one of them.
Here are some basic details about your three bonus options:
🎉 First Deposit Welcome Bonus
Under the terms of this offer, new customers can get a 100% deposit match up to a maximum of £25, as well as 50 free spins playable on the Pragmatic Play slot game, Big Bass Bonanza. However, a minimum first deposit requirement of £10+ applies, while there’s a 10x wagering requirement imposed on both your matched deposit bonus and any free spins winnings you manage to accumulate. Said free spins winnings need to be played through within 30 days, too.
🎰 151 Free Spins Welcome Offer
Furthermore, our Prime Casino review found that the site was also advertising a “151 Free Spins on Big Bass Splash” bonus to newcomers, too – not to be confused with the Big Bass Bonanza bonus mentioned above. Once again, this offer required a £10+ activation deposit, and came with a 10x wagering requirement on free spins winnings, along with another 30-day playthrough period.
🆕 10 Weekly Free Spins for a Year Bonus
Finally, the site was offering 10 free spins weekly for a year to new players, subject to a £25+ first deposit requirement. After qualifying, your free spins will be awarded on either Thursdays or Fridays. And naturally, a 10x free spins winnings wagering requirement once again applies, as does a 30-day playthrough period.
🔐 Bonus Codes Required
At the time of writing, our Prime Casino review found you’ll need a bonus code to claim the second and third offers – but not the first. The codes you’ll currently need are listed in our banners on this page alongside the relevant bonus for easy reference.
VIP Rewards and Other Offers to Consider
In addition to the new player bonuses we explored above, Prime Casino’s site features existing player promotions, too.
Currently, these include an “Exclusive Release” bonus, which was offering 155 free spins on the newly added Playtech game Fish Trio at the time of writing. As well as “Golden Chip” promotions offering bonus plays on selected table games, and “Prize Twister” promotions tied into weekend jackpots of up to £25,000. All with their own bonus T&Cs.
Furthermore, our Prime Casino review found that the site operates a tiered loyalty program called “My Levels”, where your loyalty status is determined by how many “Points” you’ve managed to collect by playing at eligible games. For example, “Level 1” has an entry requirement of 125 Points, while higher tiers set much more ambitious targets.
We found that exclusive on-site rewards, free spins promotions and more all feature as potential My Levels prizes depending on your status.
Prime Casino’s Site Design and Navigation
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Prime Casino has a user-friendly site that’s powered by just one collapsible side menu, which features direct links to the brand’s various game pages, its help centre, “Responsible Gaming” hub, and more.
The site’s main homepage displays its games in carousels that are clearly categorised by game genre. While you can click through to individual game pages for “Live Casino”, “Table Games” and “Online Slots” in the top toolbar, too. Although frustratingly, there are no on-page filter options available. And the site doesn’t have a game search engine either, which we thought made finding individual games fairly difficult.
Nevertheless, our Prime Casino review really appreciated how informative the site is for beginners. Each genre-centric game page features ample information about how the types of games displayed on it work, with useful tables describing things like “Payout Structures” and minimum spin limits in detail.
The site’s theme is clean and free of clutter, too – with a plain white background, golden toolbars and easy to read, navy blue fonts.
Is There a Prime Casino App?
Unlike some of SkillOnNet Ltd’s other casinos, Prime Casino has a downloadable app – which you can find on both the App Store and Google Play.
Reviews are largely positive on both platforms, with a 4.3 star average on the App Store, and 3.8 star rating on Google Play. While the app’s design is virtually identical to Prime Casino’s website, albeit with smaller icons and buttons, and narrower game carousels.
Our Prime Casino review was impressed by the loading times of the games on the iOS version. As well as the fact that both this app and its Android counterpart offer full screen modes on many slots and table games.
Payment Options Available to UK Players
Prime Casino’s “Payment Options” page, which you’ll find linked in the site’s (or app’s) footer, very clearly spells out what payment options are currently available on deposits and withdrawals in the UK.
We found that VISA, MasterCard, PayPal, Trustly and Apple Pay are currently all offered to players on both deposits and withdrawals, with standardised minimum limits of £10 on deposits, and £20 on withdrawals. Paysafecard, Skrill and a few other e-wallets are available in other regions, too, but haven’t yet been launched in the UK, according to the latest information.
In terms of processing times, our Prime Casino review found that PayPal withdrawals generally take up to two business days, while some of the other payment options may take up to five. Deposits are usually processed instantly.
Customer Support – What to Expect from Prime Casino
Click Prime Casino’s “Help” tab, and you’ll find dozens of genuinely useful FAQs on topics ranging from “Promotions and Rewards”, to deposit methods, player KYC verification requirements, and more.
Conversely, if you’d like to contact customer support directly, we found you’ll need to head to the “Contact Us” page, where you’ll be greeted by the following support options:
Live chat
– which is available from 06:00 – 00:00 GMT, and generally responded to us within an hour or less during our recent tests.
Email
– which offers opportunities to upload supporting documents alongside your query.
Social media DM
– which is a reliable backup option for users of Facebook, X or Instagram.
Our Prime Casino Review Conclusion – a Fantastic Casino for First Timers
With more than 6,000 different games to choose from, three exciting bonus options and a trusted UKGC license, we think Prime Casino is a great option for online gaming in the UK right now – particularly for those of you new to online casinos.
It’s a shame that the site’s customer support isn’t staffed 24/7. While we also think it might prove difficult choosing which of the site’s new customer bonuses is best for you. But ultimately, this is a trusted, reputable casino brand with a lot of history, which takes its KYC and responsible gambling obligations seriously, and is incredibly user friendly for beginners, thanks to its comprehensive how to play guides and FAQs.
Looking to get started? Click the banners displayed on this page to create your account on Prime Casino today.
Prime Casino Review FAQ
Yes. We found that the site is owned and run by SkillOnNet Ltd, has a UKGC license and offers games that use widely recognised Random Number Generators to ensure fair, randomised outcomes.
Yes. In fact, they offer three sign up bonus options in total. You’ll be able to choose between a 100% deposit match bonus worth up to £25 plus 50 free spins, a 151 free spins offer, or a “free weekly spins for a year” promotion, each with their own bonus T&Cs. Just be aware that you can only claim one of these three offers upon registering.
No, sadly not. At the time of writing, the site operates exclusively as an online casino only in the UK.
Find popular games at Prime Casino
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