Matchbook UK no longer offers its casino line-up and instead, it has focused on its sportsbook offering. While there are plenty of other sites that do offer a casino in the UK, the sportsbook offering at Matchbook is still great with some promos available.
In this review there will be a brief breakdown of the Matchbook site generally and some more information about the sportsbook offers. For a more detailed overview of the sportsbook, you can also find that on our site and linked below.
The reputation of any sportsbook should be a top priority, and it’s something we look at carefully before creating an account. However, there were no red flags when analysing this site; it has an excellent reputation within the community. There’s no shortage of alternative Matchbook reviews online, from in-depth professional write-ups to plenty of user feedback. Even on Trustpilot, Matchbook scores a 4.2-star rating from over 2,000 reviews.
Who Are They Regulated By?
A solid reputation is great, but this can be manipulated in rare instances. That’s why licensing is the real stamp of trust. Matchbook holds licenses from both the UK Gambling Commission and the Alderney Gambling Control Commission, two of the most respected regulators in the industry. You might not notice it, but these organisations work tirelessly behind the scenes to ensure Matchbook is held to the highest standards for safety, security, and fair play.
Is Matchbook Compatible with Mobile Devices?
We found the best mobile experience came from downloading the mobile app. It’s currently available for both iOS and Android, and you can download it through the links on the website or by visiting your relevant app store. This obviously comes with all the benefits associated with native apps, including improved performance, biometric logins, push notifications, and plenty of additional customisation features.
Operating system
Application store
Number of reviews
Average rating (0 – 5)
iOS
App Store
1,600+
4.8 ⭐
Android
Google Play Store
600+
4.4 ⭐
While it’s undeniable that the app offers more customisation and performance, it comes with its own caveats. For example, the app currently requires 65.9 MB in storage space for iOS users, which is relatively small for an app, but can still create issues nonetheless. The good news is that the Matchbook website is optimised for mobile use, so you can still enjoy it straight from your mobile browser.
Sportsbook Welcome Offer
Currently, Matchbook UK are offering a Bet £20, Get £30 in Bonus Bets offer when you sign up with the bonus code on their site (make sure you do not miss this). Once you are signed up you will need to place two £10 bets, the details of which ones you will need to place are outlined on the website. Do note that you cannot use Skrill, Neteller or PaySafe to make your initial deposit, or you will miss out on the bonus. Once the bets have settled, you will get three £10 bonus bets to use.
Responsive Support When You Need It Most
It’s only natural for issues to pop up from time to time, no matter how well it runs. What really counts is how the site handles them. That’s why we made a point of testing Matchbook’s support options during our review. Here’s what we found:
🛠️ FAQ Section
Our first port of call during this Matchbook review was to consult the FAQs, which can be found linked in the website’s footer. They cover a broad range of topics, from funding your account to login issues, account verification, security, and more. The reason they’re so beneficial is that they provide instant solutions without needing to wait for a response from the support team. The information is also laid out clearly and concisely, making it easy to understand.
💬 Live Chat Functionality
In the rare instances where the FAQs section isn’t sufficient, you can use live chat to contact the support team. It’s the fastest and most efficient method, so it means you can get fast solutions and jump right back in. To start a live chat, just hit the button in the bottom-right corner of your screen, enter your name, email, and message, and you’re good to go. Each time we tested it, we were connected to a human agent, not an AI bot, which makes a huge difference. On a couple of occasions, we had to wait in a short queue, but it never took more than a few minutes. Once connected, the support team proved to be friendly, knowledgeable, and quick to resolve pretty much any issue we threw at them.
📧 Email and Social Media
Live chat is definitely the most complete solution for contacting the support team, but email and social media provide their own unique benefits. Email in particular is great for complex enquiries, if you don’t mind waiting a little longer for a response. Typically, you can expect an average response time of between 6 and 12 hours for either of these methods.
The Verdict: Should You Use Matchbook?
If you were originally thinking of using Matchbook UK for the casino, I am afraid you will need to find an alternative. But if you also enjoy sports betting, then the
Matchbook UK sportsbook
may be a good choice for you. Having tested every aspect of this sportsbook, we can say it is easy to claim the welcome offer of Bet £20, Get £30 in Bonus Bets. Current users can also make use of ongoing promotions by checking out the promos tab and opting in to select ones. Making your first deposit is easy, with a wide range of payment methods available, and fast withdrawals make it just as quick to access your winnings. Add to that great support services and excellent usability, it is a solid choice.
Matchbook Review FAQs
Visit the App Store or Google Play Store and search for Matchbook to download the app. You can also find links to the relevant application stores on the official Matchbook website.
You must be at least 18 years of age and residing in the United Kingdom to create an account at Matchbook. You will be required to submit proof of ID and permanent address before you can claim the welcome bonus, or make a deposit.
If you need additional support, you can contact the team via live chat, email, or social media. There is also an FAQ section on the website, which covers a broad range of topics.
