igamingnext photo
The French gambling regulator has cracked down on the operator practice of limiting player bets without a valid reason.

The Autorité Nationale des Jeux (ANJ) concluded a review yesterday (26 March) of clauses in operator terms & conditions, to confirm they complied with French regulations.

The assessment concluded with several operators removing clauses, while others opted to entirely overhaul their T&Cs.

Sections that were removed included some that allowed operators to limit player bets without having to provide a valid reason.

The regulator highlighted that limiting these bets could represent a violation of the consumer code, or in some cases a “deceptive commercial practice”.

Problem gambling, supporting anti-money laundering and counter terrorist financing initiatives, and preventing operator financial exposure represent legitimate reasons to limit player bets, said the ANJ.

ANJ combats anti-consumer T&Cs

Clauses that totally or partially excluded operator liability were also called out by the regulator.

The body said these could “unduly” restrict player rights to compensation in the event of a regulatory breach by the gambling business.

The ANJ also disputed T&Cs that hindered consumer legal action. These could include a section requiring players to refer matters to a court other than where they are based.

“Regardless of where the operator’s head office is located, even when abroad, the player must be able to enter the jurisdiction of his domicile,” said the regulator.

Other clauses that caused issues were ones that restrict the types of proof consumers can use, and those that shorten the period in which a consumer can claim their rights from an operator.

This time period is in principle supposed to be five years, according to current regulations.

“This review was carried out with the aim of achieving a satisfactory level of legal compliance, before possible subsequent controls,” said the regulator.

“It does not constitute validation by the ANJ. In fact, the operators remain solely responsible for drafting the contractual documentation which is not intended to be standardised.”

Similar posts